Contact
Email support@megronfitness.com for support. For account, privacy, or data deletion requests, include the email address on your Megron account.
Megron support
Get help with the app.
Send bugs, account questions, Apple Health sync issues, or feedback about workout and nutrition logging. We use support reports to improve future app updates.
Response time
Typical response time is 1-2 business days. Issues that block login, Apple Health sync, or saving workouts and meals are prioritized.
What to include
- What you were trying to do
- What happened instead
- Your device model and iOS version
- The app build number, if available
- A screenshot or screen recording, if it helps explain the issue
Apple Health sync
If calories, workouts, weight, or macros look out of date, confirm Health permissions are enabled, then reopen Megron and sync again.
Workout logging
For manual workouts, add a workout name or type, at least one movement, and set details before saving. Apple Health workout linking is optional when a matching workout is available.
Nutrition logging
Calories are required before a meal can be saved. Meal type controls how the entry is written to Apple Health.
Account access
Use password reset if you cannot sign in. New and reset passwords must meet the current password requirements.
Megron is not medical care. For pain, injury, symptoms, or urgent health concerns, stop using the app and contact a qualified medical professional or emergency services.